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3124 New Bern Hwy Jacksonville, NC 28546 (910) 937-1555
3124 New Bern Hwy, Jacksonville, North Carolina 28546
Sales: (855) 588-4015 | Service: (888) 972-6002 | Parts: (910) 853-6480


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Lifetime Powertrain Limited Warranty Frequently Asked Questions:

WHO BACKS THE LIFETIME POWERTRAIN LIMITED WARRANTY?

The lifetime powertrain limited warranty is issued by Hendrick Autoguard, Inc.

WHICH VEHICLES COME WITH THE LIFETIME POWERTRAIN LIMITED WARRANTY?

The lifetime powertrain limited warranty comes with all new Toyota vehicles purchased or leased.

FOR HOW LONG IS THE LIFETIME POWERTRAIN LIMITED WARRANTY GOOD?

The lifetime powertrain limited warranty is good as long as you own or lease the vehicle - for unlimited time, unlimited miles.

HOW MUCH DOES THE LIFETIME POWERTRAIN LIMITED WARRANTY COST?

The Lifetime Powertrain Limited Warranty is included with the purchase/lease of the new vehicle.

IS THERE ANY EXTRA MAINTENANCE REQUIRED?

No extra maintenance is required. You must simply follow the manufacturer's recommended maintenance as referred to in the owner's manual.

DO I HAVE TO HAVE ALL OF MY SERVICE COMPLETED AT THE DEALERSHIP WHERE I PURCHASED MY VEHICLE?

No. Our award winning service department will certainly exceed your expectations, but you are not required to have us service your vehicle. However, all service must be completed by an ASE certified technician.

WHERE AM I COVERED BY THE LIFETIME POWERTRAIN LIMITED WARRANTY?

The lifetime powertrain limited warranty is good at any licensed repair shop in the United States or Canada.

WHAT IS COVERED BY THE LIFETIME POWERTRAIN LIMITED WARRANTY?

The lifetime powertrain limited warranty covers:

ENGINE: cylinder block and head including pistons, rings, crankshaft, rods, bearings, timing chain/belt and gears, rocker arms, push rods, valves, spring, guides, seats and lifters, oil pump. Water pump, fuel pump, manifolds, flywheel, and seals and gaskets

TRANSMISSION: transmission case and all internal components and seals and gaskets

TRANSFER CASE: all internal components and seals and gaskets

DRIVE AXLE: differential housing and all internal components, axle shafts, drive shafts, u-joints, hubs and bearings and seals and gaskets

WHAT IS NOT COVERED BY THE LIFETIME POWERTRAIN LIMITED WARRANTY?

Anything not specifically listed above, certain forms of damages in some instances, and anything caused by abuse or neglect of the vehicle and certain other conditions detailed in the lifetime powertrain limited warranty.

IS THERE A DEDUCTIBLE FOR THE LIFETIME POWERTRAIN LIMITED WARRANTY?

Yes, the deductible is $100, which will keep your financial responsibility for powertrain repairs very low.

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